A 20/20 investigation revealed what most drivers never know until it's too late. Here's what you need to ask before anyone touches your glass. Most drivers assume a windshield replacement is straightforward. Glass comes out, new glass goes in, you're on your way. But a landmark ABC News 20/20 investigation uncovered something that should make every driver think twice about who installs their glass — and how. Watch the full investigation here: https://youtu.be/ou_I1_vA32Q?si=P

Small damage on Montana roads becomes big damage fast. Here's why early repair always wins. It's small. It's not in your line of sight. You tell yourself you'll deal with it later. Later is when it becomes expensive. MONTANA'S CLIMATE IS HARD ON WINDSHIELD CHIPS Temperature swings are one of the fastest ways a small chip turns into a long crack. When moisture inside a chip freezes and expands overnight, that chip can spider out before morning. A chip repair that most insurers